Marine Cargo Insurance claims process

✔︎Policy or Certificate of Insurance

✔︎Bill of Lading or Air Waybill with terms and conditions printed on the reverse side (as applicable)

✔︎Copy of Invoice and Packing List or Weight Note

✔︎Notice of claim against Carriers, Port Authority, Forwarder holding them responsible for the loss/damage and their replies on liability

✔︎Port Inward and Outward Survey Report or Airlines Discrepancy/Damage Report (as applicable)

✔︎Forwarder’s Delivery Order

✔︎Delivery Receipts such as Carriers’ Loading and Discharge Tally Sheets, Containers’ Stuffing and Unstuffing Tally Records, Port Integrated Import Documents (applicable for shortages/missing or non-delivery claims)

✔︎Custom Declaration Form

✔︎QC Report on extent of damages and quantities affected (applicable for materials, semi-finished and finished goods)

✔︎Technical/Damage Report on extent of damages (applicable for machinery)

✔︎Repair/Replacement Quotation where applicable

✔︎Claim Bill less salvage

✔︎Any additional information and documentary evidence as may be required by Insurers or Surveyors other than above