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Self Service Resources

A range of self help services we have implemented for your convenience.

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Implementation of e-Invoicing
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Co-Payment: Learn How Sharing Cost Will Benefit You in the Long Run
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General Information on Medical Repricing
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Your Policy at Your Fingertips

Download oneTokio today.

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Online Will Writing

* You must print and manually sign your Will. You cannot sign your Will electronically.

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Tokio Marine COVID-19 Medical Assistance Fund

A special RM 5million Tokio Marine COVID-19 Medical Assistance Fund dedicated to support our customers during this challenging period.

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Education Guide on Investment-Linked Policy

This guide provides a general overview on how an investment-linked policy works.

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Tokio Marine Life Live Chat

Available now on Customer Portal!

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Medical Riders Premium and Insurance Charges Revisions
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Educational Resources on Life Insurance
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Service Guide
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Is your Debit Card expiring soon?

Just 5 simple steps to update your Debit Card details.

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Debit Card Transaction (Card Not Present)
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Enhanced Payment Options
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Importance of Making A Nomination
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Public Enquiry on Registered Agents
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Policy Enquiry for Life Insurance Policies

Easy steps to search your policy with Tokio Marine Life Insurance Malaysia Bhd.

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e-Statements for Life Policyholders

By going digital, you can now get your e-statements anytime, anywhere.

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Life Insurance e-Claims

You can now submit claim without travelling to our branches or meeting our life advisors.

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Life Policy Unit Statements

Effective from January 2020, all of your Life Policy Unit Statements will be issued electronically.

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2021 Premium Deferment Program

Apply for premium payment deferment due to COVID-19.

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2020 Premium Statement is ready in oneTokio

Download oneTokio today!

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Creating Convenience for Our Customers
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Keeping Our Customers Safe

We remain ready to assist you during this unique situation!

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RM 1 million COVID-19 Financial Support Fund

A special 1 million Financial Support Fund by Tokio Marine Life Malaysia dedicated to help our customers and their families during this challenging period.

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Important Announcements Related to COVID-19

Visit here for Tokio Marine Life Malaysia one stop information center.

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COVID-19 Test Fund
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Fintech Hacks Call for Participation

We all benefit from fast, easy and affordable financial services.

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Security & Fraud Awareness

Tips to stay safe online

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iEMBRACE & iCAN PROGRAMME

A special patient assistance program.

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Have queries? Speak to our friendly agents

If you require assistance from us regarding any matter, please contact us by clicking on ‘Contact Us’

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