To ensure your payment deduction service is uninterrupted, please log in to Customer Portal to update your new Debit Card details.
Step 1: Get ready with your Debit Card
Step 2: Log on to Customer Portal to update your new Debit Card details
Step 3: Click on the “Self Service” tab in the menu bar
Step 4: Select “Credit/Debit Card Payment (Auto Debit Instruction)”
Step 5: Update Debit Card details and submit
You may also download the oneTokio mobile app to check on your policy details.
iOS: Download
Android: Download
Huawei: Download
Find out more about Key Features of oneTokio
For further enquiries, please get in touch with us at customercare@tokiomarinelife.com.my
As an alternative, you may call our Customer Care Hotline at 03 – 2603 3999 (Monday - Thursday 8:40am - 5:30pm; Friday 8:40am - 5:20pm)
If you require assistance from us regarding any matter, please contact us by clicking on ‘Contact Us’
By clicking on “Continue to external site” below, you will leave Tokio Marine Insurance Group’s website and you will be redirected to a third party website.
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Visit your local page. If you change your mind, you can use the dropdown at the top navigation to visit other Tokio Marine country pages.
Visit your local page. If you change your mind, you can use the dropdown at the top navigation to visit other Tokio Marine country pages.