Go cashless!
 

Do away with carrying cash and join the cashless revolution for hassle free premium payments.

Log into our Customer Portal to sign up for auto debit via Debit/Credit card or simply complete an authorization form from our head office or any of our branches. It’s that easy!    

Alternatively, you may also pay your policy premium online.  

We have 5 cashless payment options for you to choose from. 
 

1. Customer Portal

Pay your Tokio Marine Life insurance premiums via our Customer Portal platform.

Sign up as a user at our Customer Portal to pay online and manage your life insurance policy.

Steps to access Customer Portal online payment

a. Log on to Customer Portal

b. Login with your NRIC/ Passport Number and security password

c. Click on the ‘e-Payment’ tab in the menu bar

d. Select the policy you wish to make payment for

2. Auto Debit from Current/Savings Account

You can enrol to Auto Debit from your Current or Savings Account with Paynet Direct Debit. 

Walk in to any of our nearest branches to arrange for Paynet Direct Debit with any of our participating banks. 

Please check list of participating banks at here.

3. Credit Card Auto-Deduction

One of the most hassle-free option is to pay your premium via Auto Debit. You can arrange automatic deductions directly to your credit or debit card by following the steps below.

Credit Card Auto-Deduction via Customer Portal

a. Log on to Customer Portal

e. Login with your NRIC/ Passport number and security password

b. Click on the ‘Self Service’ tab in menu bar

c. Select ‘Credit/ Debit Card Payment (Auto Debit Instruction)’

d. Fill in all the mandatory fields

or Submit an Authorisation Form  

a. Fill out the Credit/ Debit Card Debit Authorisation Form 

b. Send the completed form to us via any of the following channels:

• Email: customercare@tokiomarinelife.com.my

• Fax: +603 2164 0988

• Walk in to any of our branches

4. JomPAY　

An easy payment solution for customers to pay policy premiums online via saving/ current account, or credit card.　

3 quick steps to JomPAY (One policy per transaction) 

a. Look for the JomPAY logo and the Biller Code number on your bills　

b. Log on to your preferred banking portal and select JomPAY 

c. Enter the Tokio Marine Life Insurance Biller Code (1826) followed by your policy number in Ref-1 and NRIC number in Ref-2 

d. Enter the premium amount to proceed with your payment. 

5. Biro Angkasa

If you are an employee of a Government or Semi-Government body, or registered corporations, you can apply for your premium to be deducted from your monthly salary (for new proposal applications only). The application form for Biro Angkasa can be obtained from any of our Tokio Marine Life branches.