Achievements and Awards of Tokio Marine Life Insurance

Awards Received by Tokio Marine Life Insurance

Tokio Marine Life Insurance is a leading provider of life insurance services, distinguished by its vision to build stability and a better future for its customers. With a steadfast commitment to continuous development, the company has received numerous awards that reflect its quality management and adherence to ethical principles. Achieving ISO/IEC 27001 certification and being a member of CAC demonstrate its dedication to protecting personal information and combating corruption.

Tokio Marine focuses on improving operational processes and services to meet customer needs and adapt effectively to societal changes. The various awards received are a testament to its excellence in ethics and service quality, earning widespread trust and confidence from customers and society alike.

2024: ISO 27001:2022 and ISO 27701:2019 Certification by BSI

In 2024, Tokio Marine Life Insurance received ISO 27001 and ISO 27701 certifications from BSI (British Standards Institution). This achievement underscores the company's capability in managing information security systems and personal data management effectively. These certifications highlight Tokio Marine's commitment to protecting customer data and critical organizational information from potential threats.

The ISO 27001 and ISO 27701 certifications mark a significant milestone in reinforcing trust among customers and business partners. They affirm that Tokio Marine has implemented excellent measures and processes to manage information security. Tokio Marine remains dedicated to continually enhancing the quality and standards of its services to uphold customer confidence and maintain the trust of society at large.

2023: Results of the 2022 Life Insurance IT Audit by OIC

On October 12, 2023, the Office of Insurance Commission (OIC) announced the results of the 2022 IT audit for the life insurance industry. Tokio Marine Life Insurance achieved a "Gold" level ranking and secured the highest score among all life insurance companies.

This recognition affirms the company's commitment to ensuring the stability and security of its information systems.

2022: Tokio Marine Life Insurance Received an Outstanding Cybersecurity Certificate

On December 9, 2022, Tokio Marine Life Insurance was awarded a certificate of excellence for meeting essential baseline cybersecurity standards. This recognition was granted by the National Cybersecurity Committee, highlighting the company's commitment to upholding high cybersecurity standards.

2020: Recipient of the Thai Chamber of Commerce Ethical Business Recognition Pin

Tokio Marine Life Insurance received the Ethical Business Recognition Pin from the Thai Chamber of Commerce at the 2020 Ethical Business Awards Ceremony. This honor affirms the company's commitment to conducting business transparently and ethically. The award reflects Tokio Marine's dedication to upholding principles and values that build trust and confidence among customers and society.

Tokio Marine has been recognized as one of the organizations that adhere to high ethical standards in management. This achievement is a result of the collective efforts of all members within the organization, emphasizing strict adherence to ethical principles. Tokio Marine remains committed to creating value and excellence in life insurance services for Thai society.

2020: Outstanding Ethics Award from the Thai Chamber of Commerce

In 2020, Tokio Marine Life Insurance was honored with the Outstanding Ethics Award from the Thai Chamber of Commerce for the 17th consecutive year in the category of "Business Ethics for Sustainable Development." This recognition highlights the company's transparent, honest, and socially responsible business practices. It reaffirms Tokio Marine's dedication to integrating ethical principles into its management practices for sustainable development.

Receiving the Outstanding Ethics Award serves as motivation for Tokio Marine to continue enhancing its business operations, with a strong emphasis on building trust and confidence among customers and society. Tokio Marine remains committed to upholding robust ethical principles to create value and sustainability in its life insurance business for Thai society.

2020: Certificate of Membership from Thailand’s Private Sector Collective Action Coalition against Corruption (CAC)

In 2020, Tokio Marine Life Insurance received the Certificate of Membership from Thailand’s Private Sector Collective Action Coalition against Corruption (CAC). This recognition reflects the company’s unwavering commitment to combating corruption in all forms. The certificate validates the company's transparent and honest business operations, a cornerstone in building trust with customers and society.

Tokio Marine Life Insurance is dedicated to maintaining the highest ethical standards in its business practices. As a CAC member, the company demonstrates its resolve to fight corruption and foster an organizational culture rooted in transparency and fairness. This commitment supports sustainable development and strengthens confidence among all stakeholders.

2020: Good Company Global Awards

In 2020, Tokio Marine Life Insurance received the Good Company Global Awards from Mr. Tsuyoshi Nagano, Chairman and CEO of Tokio Marine Holdings. The award recognized the success of the project "Streamlining the Claim Process to Support our Customers," aimed at improving the claims process to be faster and more efficient.

This achievement reflects Tokio Marine Life Insurance's commitment to providing the best possible service to its customers, particularly in times when they need assistance the most. The enhancements made to the claims process under this project have enabled customers to receive services that are both prompt and transparent, reinforcing their trust and confidence in the company.

2018: ISO/IEC 27001:2013 Certification for Information Security Management Systems

In 2018, Tokio Marine Life Insurance received the ISO/IEC 27001:2013 certification for Information Security Management Systems. This certification represents a significant step in enhancing the company’s IT network security management. It underscores Tokio Marine's commitment to protecting customer data and critical organizational information from cyber threats.

The ISO/IEC 27001:2013 certification builds customer and business partner confidence by demonstrating that Tokio Marine has implemented effective information security management measures and processes to prevent unauthorized access. The company remains dedicated to continuously improving its information security quality and standards to maintain trust from customers and society.

2016: “Outstanding Life Insurance Company Development of the Year 2015” Award

In 2016, Tokio Marine Life Insurance (Thailand) Public Company Limited received the “Outstanding Life Insurance Company Development of the Year 2015” award from Mr. Apisak Tantivorawong, Minister of Finance. The award was presented to Mr. Sompoch Kiatkraival, Deputy Chief Executive Officer, during the Prime Minister's Insurance Awards ceremony organized by the Office of Insurance Commission (OIC).

This recognition highlights the company's consistent operational efficiency, dedication to serving the public, and ongoing contributions to society. The development reflects Tokio Marine Life Insurance's commitment to elevating service standards and business operations, fostering trust and satisfaction among customers and the community in all dimensions.