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Important Notes:

(A) For accidental death claim, please complete the Death Claim Form.

(B) For claims that are less than $500.00, we may consider waiving the medical report if there is sufficient documentary evidence, such as the Doctor’s Memo or Inpatient Discharge Summary showing the cause of accident / disability / illness, diagnosis, period of disability / illness and hospitalisation. If necessary, a medical report would still be required for claims that are less than $500.00. 

(C) For claims that are more than $500.00 (including further claim, if any), the original medical report must be submitted together with the claims documents.

(D) For temporary, total & continuous disability claim with medical / hospitalisation leave exceeding 30 days, medical report must be completed.

(E) For temporary, total & continuous disability claim not exceeding 30 days, we may consider waiving the medical report if there is sufficient documentary evidence to show the cause of disability and period of disability.

(F) For all other accident assurance claims (e.g. loss of body parts), medical report must be completed.

(G) Medical report is compulsory if accident or hospitalisation had occurred overseas. 

(H) Medical report fee is to be borne by Policyholder.

(I) Regardless of the above, we reserve the right to request for medical report to be furnished if deemed necessary.