In view of the current pandemic, we understand that some of our customers may be experiencing some economic difficulty. With that, we are pleased to announce the 2021 Premium Deferment Program where eligible policy owners can apply for a 3-month premium deferment for their policy payments.
Frequently Asked Questions on 2021 Premium Deferment Program.
Important Notes
• This program is NOT a waiver of premiums. All deferred premiums are still due for payment after the deferment period ends.
• There is no late payment interest imposed on deferred premiums.
• If premium deferment program application is approved, the policy coverage will remain in-force during the deferment period.
• Once the deferment period ends, the contractual provisions regarding premium payment will resume as usual.
We understand that this is a challenging time for all of us. We assure you that we are committed to always put our best effort forward to support our customers and the community. In the meantime, adhere to the SOP established by the Government and stay safe. We are in this together!
For further enquiries, please get in touch through email at customercare@tokiomarinelife.com.my
As an alternative, you may call our Customer Care Hotline at 03 – 2603 3999 (Monday - Thursday 8:40am - 5:30pm; Friday 8:40am - 5:20pm)
If you require assistance from us regarding any matter, please contact us by clicking on ‘Contact Us’
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