Office Contents Package Insurance Claim Procedures

Follow these simple steps to expedite your claim filing

Report a claim
image

  • Contact Center (24/7) 14006
  • customervoice@tokiomarine.co.id
1

SUPPORTING DOCUMENTS

2

PROPERTY LOSS OR DAMAGE

3

LOSS OF CASH IN TRANSIT

4

TENANT'S LIABILITY

5

IMPORTANT NOTES

How to claim

1. To report a claim, kindly contact our Contact Center (24/7) at 14006.

2. To submit claim documents, kindly email to customervoice@tokiomarine.co.id or send to:

 

Head Office

PT Asuransi Tokio Marine Indonesia

Sentral Senayan I, 3rd Floor

Jl. Asia Afrika No. 8, Jakarta 10270

T: +62 21 572 5772 

F: +62 21 572 4010 (Claim)

 

Operational hours:

Monday to Friday

08:00 to 17:00 WIB

Wait, I have a question.

You might find your answers in FAQs.

image

Ready to start your protection with us today?

Contact Us

Choose your country or region

Visit HQ Pages

Tokio Marine Holdings
Tokio Marine Asia

Visit Country Pages

Select your location and language

Select Region
  • All

  • All

  • Asia Pacific

  • Australia

  • Americas

  • Europe

Country icon

Singapore

MY Icon

Malaysia

Philippines

Philippines

Malayan Insurance Co., Inc.
indonesia

Indonesia

thailand

Thailand

India

India

IFFCO-Tokio General Insurance
Vietnam

Vietnam

Bao Viet Tokio Marine Insurance Company Limited
Myanmar

Myanmar

Australia

Australia

USA

USA

Tokio Marine Management Inc
USA

USA

First Insurance Company of Hawaii
USA

USA

Philadelphia Consolidated Holdings Corp
USA

USA

HCC Insurance Holdings
UK

UK

Tokio Marine Kiln Group Ltd
Cross

You are currently on a site outside of your country Switch to external site?

Visit your local page. If you change your mind, you can use the dropdown at the top navigation to visit other Tokio Marine country pages.

Icon-Phone-White
General Insurance
+62215725772
Cross

You are currently on a site outside of your country. Switch to Local site?

Visit your Local page. If you change your mind, you can use the dropdown at the top navigation to visit other Tokio Marine country pages.