TM Family Protect

Sign-Up Process

1. I did not receive the confirmation email after signing up on the website. What should I do?
2. I cannot submit/complete my application on your website. What should I do?
3. Why didn't I receive the TM Family Protect policy document after signing-up on the website?
4. I want to enquire about my TM Family Protect application. What should I do?
5. How do I know if my TM Family Protect application is successful?
6. Can my spouse or family member apply for TM Family Protect?
7. I am unable to open the completed application form from my email. What should I do?
8. I want to update my contact details on the policy. How can I do so?

TM Family Protect Plan

1. When will my TM Family Protect be effective?
2. How long is my TM Family Protect policy valid for?
3. I am interested in TM Family Protect; however, I have not moved into Tengah yet. Can I purchase the policy before my key collection?
4. Will the coverage of TM Family Protect include my spouse, and children living with me?
5. Do I need to go for a medical check-up to apply for TM Family Protect?
6. What is the process for me to submit a TM Family Protect policy claim?
7. How long does it take for claim processing?
8. How do I terminate TM Family Protect policy?
9. Is there a penalty if wish to terminate TM Family Protect policy?
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