+03 -2603 3999
(Monday - Thursday 8:40am - 5:30pm; Friday 8:40am - 5:20pm)
Follow these simple steps to expedite filing of a Total Permanent Disability claim.
Submit your claims via e-Service. Please click on Login > Life Insurance eServices.
Documents required for submission
Mandatory Documents
Supporting Documents (whichever applicable)
Important notes
Follow the simple steps to complete the e-claim submission.
Upon successful e-Claims submission, Policy Owner will receive an e-Claims Receipt Acknowledgement in the form of screen message, SMS and email.
Policy Owner will be directed to " Submission Log" to view the submission records with claim details.
Please submit all claim documents:
(I) Through your servicing advisor , or;
(II) Personally to this address:
Customer Service Centre
Tokio Marine Life Insurance Malaysia Bhd.
Ground Floor, Menara Tokio Marine Life
189, Jalan Tun Razak
50400 Kuala Lumpur
Malaysia
(Mondays to Fridays: 8.40am to 4.30pm)
By clicking on “Continue to external site” below, you will leave Tokio Marine Insurance Group’s website and you will be redirected to a third party website.
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Visit your local page. If you change your mind, you can use the dropdown at the top navigation to visit other Tokio Marine country pages.
Visit your local page. If you change your mind, you can use the dropdown at the top navigation to visit other Tokio Marine country pages.