03-2603 3999
(Monday - Thursday 8:40am - 5:30pm; Friday 8:40am - 5:20pm)
Follow these simple steps to expedite filing of a iBaby claim.
Submit your claims via e-Service. Please click on Login > Life Insurance eServices.
Documents required for submission
Mandatory Documents
Supporting Documents (whichever applicable)
Important notes
Follow the simple steps to complete the e-claim submission.
Upon successful e-Claims submission, Policy Owner will receive an e-Claims Receipt Acknowledgement in the form of screen message, SMS and email.
Policy Owner will be directed to " Submission Log" to view the submission records with claim details.
Please submit all claim documents:
(I) Through your servicing advisor , or;
(II) Personally to this address:
Customer Service Centre
Tokio Marine Life Insurance Malaysia Bhd.
Ground Floor, Menara Tokio Marine Life
189, Jalan Tun Razak
50400 Kuala Lumpur
Malaysia
(Mondays to Fridays: 8.40am to 4.30pm)
Disclaimer
By clicking on “Continue to external site” below, you will leave Tokio Marine Insurance Group’s website and you will be redirected to a third party website.
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