Documents required for submission

Mandatory Documents

1. Death Claim Form
2. Spouse Accidental Death Claim (for iBig2 only)
3. Certified true copy of Death Certificate
4. Deceased's NRIC
5. Certified true copy of Claimant's NRIC
6. Certified true copy of Claimant's proof of relationship with decease (marriage certificate/birth certificate)

Supporting Documents (whichever applicable)

1. Doctor's Statement (required if policy is in-force for less than 5 continous years)
2. Police Investigation Report (death due to accident/suicide/murder)
3. Toxicology Report (death due to accident/suicide/murder)
4. Post Mortem Report (death due to accident/suicide/murder)
5. Letter of Administration or Grant of Probate (required if no nomination was made under the policy)

Documents Required If Death occured in oversea

1. Foreign Death Certificate / Letter certified by the Malaysian Embassy-overseas
2. Certified True Copy of letter of confirmation of death by JPN
3. Import / Export  Permit Certificate
4. Coffin permit / Tranship the remains of a deceased person issued by the Jabatan Kesihatan Malaysia

Important notes

1. Ensure completion of claim forms and completeness of all document to avoid unnecessary delay.
2. The medical report is to be completed at the claimant’s own expense.
3. The checklist provides a reference of the point-of-submission requirements only. The company reserves the right to request for other relevant documents and information.