Group Term Life – Death Claims Process

Group Term Life – Death Claims Process

Follow these simple steps to expedite filing of a Group Term Life – Death Claims

1. Report Your Claim

Report your claim to your respective banker/ brokers/ customer service personnel of each branch.

2. Someone will Contact You

Your respective banker/ brokers/ customer service personnel of each branch will provide required claim forms to you.

Documents required for submission

Death Claim Form
Doctor’ Statement
Certified True Copy Death Certificate
Certified True Copy Police report (accidental cause)
Certified True Copy Post Mortem (If Any)
Certified True Copy Proof of Age – (NRIC/ Birth Certificate)

Important notes

Ensure completion of claim forms and completeness of all documents to avoid unnecessary delay.
Ensure your signature on the claim form tallies with the one in the records.
The Medical Report is to be completed at the claimant's own expense.
The checklist provides a reference of the point-of-submission requirements only. The Company reserves the right to request for other relevant documents and information.

3. Submission

Submit the completed form(s) and supporting documents via the respective banker/ brokers/customer service personnel of each branch.

4. Evaluate

TMLM will evaluate to ensure all the required form(s) are completed accurately by relevant parties, e.g. doctor.

5. Close Claim

Once all the forms are completed, TMLM will proceed to claim assessments.

Ready to start your protection with us today?

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