+03-2603 3999
(Monday - Thursday 8:40am - 5:30pm; Friday 8:40am - 5:20pm)
Follow these simple steps to expedite filing of a Group Hospitalisation claims
Your respective banker/ brokers/ customer service personnel of each branch will provide required claim forms to you.
Documents required for submission
Important notes
Submit the completed form(s) and supporting documents via the respective banker/ brokers/customer service personnel of each branch.
TMLM will evaluate to ensure all the required form(s) are completed accurately by relevant parties, e.g. doctor.
Once all the forms are completed, TMLM will proceed to claim assessments.
Please submit all claim documents:
(I) Through your servicing advisor , or;
(II) Personally to this address:
Customer Service Centre
Tokio Marine Life Insurance Malaysia Bhd.
Ground Floor, Menara Tokio Marine Life
189, Jalan Tun Razak
50400 Kuala Lumpur
Malaysia
(Mondays to Fridays: 8.40am to 4.30pm)
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