Contact Us

Not the products you need help with?

Our General Insurance team may be able to help.

Alternatively, speak to a member of our home insurance customer service team or a specific department, by choosing from the options below.

For Brunei customers, please use Brunei Branch (For Corporate Enquiries).

Are you looking for one of these?

Here are quick links to the top three most downloaded insurance forms. Other forms can be found on the Service Forms & Documents page.

Update tax details

Change of particulars

Payment Issues

Your Questions Answered

Need help to find an answer? Try our one-stop knowledge base, where your answer might already be.

How do I update my personal particulars?

How can I check my policy details?

What payment methods are available for premiums?

Will I be notified when regular payments are due?

View all FAQs

General and Product Enquiries

Life Insurance

Call

Operating hours:-

Mondays to Fridays

8.45 am - 5.45pm

Visit or Write In

20 McCallum Street #07-01 Tokio Marine Centre Singapore 069046

Operating hours:-

Mondays to Fridays

8.45 am - 5.45pm

Fax

Email

For general enquiries, please email customervoice@tokiomarine.co.id

Enquiry Form

How do we address you? *

Don’t worry, information that you share with us will be treated with utmost privacy

Select Salutation

Mr
Miss
Mrs

Please Select Salutation

Name as in NRIC

Please enter your name as given in NRIC

What is the best way to contact you?*

Select

Email
Phone

Select one option

Enter contact Info

Oops, looks like we can't reach you with the details you've provided. Please enter valid contact details.

What is this regarding?

Select why you’re writing to us so that we can follow up with you quickly

Select type of Enquiry*

General Enquiry
Claims
Our Products
Feedback
Complaints

Please select the type of enquiry

enter enquiry message

Attachments *

Please upload attachments of type .docx,.PDF, .png or .jpg

Drop files here or

.docx, PDF,.jpg and .png files supported (Up to 5MB per file)

Please upload file with file size less than 7 MB

Please upload files of valid format (valid formats are .jpg, .png, .docx and .pdf)

I declare that I have attained 18 years of age / I declared that I am parent/ legal guardian of the registrant and he/she has attained 12 years of age. I have read and understood the Term and Conditions of the campaign as stated in the Tokio Marine website.

Don’t forget to select the checkbox

I (adult registrant/ parent/ legal guardian) have read, understood and give my consent to Tokio Marine Life Insurance Malaysia Bhd. to collect, use and disclose my/ my child's/ my ward's personal data for marketing purposes and/or in any publicity material in accordance with the Privacy Policy and Personal Data Protection Policy.

Don’t forget to select the checkbox

I (adult registrant/ parent/ legal guardian) hereby confirm the information provided herein is accurate, correct and complete. I (adult registrant/ parent/ legal guardian) understand that any incorrect information will lead to unsuccessful registration and not eligible for the benefits.

Don’t forget to select the checkbox